Monitoring, Observability and Event Management Architect

Gratitude Inc

5 Views

4 hours ago

Monitoring, Observability and Event Management Architect

3-5 Year(s)

Quezon Calabarzon

Job Description

Key Skills

JavaScript SRE Azure Devops College Graduate ticketing experience Hands-on experience with ticketing tools Service Now Experience Azure fundamentals API Integration

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Qualifications:

• Extensive experience in alert integration into ServiceNow ITOM, implementation of SNOW ITOM AIOps and related experience

• Bachelor’s degree in IT /Computer science/Engineering, or related field.

• 5+ years of experience in IT monitoring or related technical roles.

• Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, Automation

• Proven ability to analyze and resolve complex application and infrastructure issues.

• Excellent communication and teamwork skills.

• Extensive experience in alert integration into ServiceNow ITOM

• 3+ years of experience with IT architecture role and deep understanding of monitoring and application performance management

• Experience with Azure services.

• Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL.

• Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.

• Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.

• Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes

• Have AIOps vision and awareness

Responsibilities:

• Lead the design and implementation of enterprise monitoring, observability, and event management solutions.

• Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.

• Develop and sustain observability and monitoring standards aligned with enterprise architecture.

• Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.

• Engage with business units to gather requirements and deliver cost-effective monitoring solutions.

• Perform day-to-day design activities and plan for software and automation upgrades.

• Drive innovation through proof-of-concept initiatives and automation strategies.

Skills:

• SRE Practices: Observability and Monitoring

• ServiceNow ITOM Event Management

• JavaScript, Python, PowerShell

• Azure Fundamentals, Azure Monitor, Azure DataLake, Azure Fabric

• API Integration, Ansible

• .NET and C# Programming

• DevOps and Automation Tools

• Grafana, Prometheus, App Dynamics, ThousandEyes, Riverbed, Nobl9

Role

Event Management

Timings

Night Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

Advertising / Arts / Media

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Cynthia Mburugu

Recruiter - Gratitude Inc

NA, kenya

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