Microsoft Dynamics 365 CRM Developer

Gratitude Inc

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1 week ago

Microsoft Dynamics 365 CRM Developer

3-15 Year(s)

Manila (Taguig, Alabang Muntinlupa City, Mandaluyong)

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Job Description

Key Skills

SQL Server Microsoft dynamics 365 CRM Microsoft Dynamics 365 Customer Relationship Management CRM Modules Experience with .NET development and familiarity with SQL Server

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We’re looking for a Microsoft Dynamics 365 CRM Developer to design, customize, integrate, and support CRM solutions that improve business processes and customer experiences. You’ll work closely with stakeholders and technical teams to deliver scalable Dynamics 365 solutions.

What We’re Looking For

Bachelor’s degree in IT, Computer Science, or a related field
3+ years of hands-on experience with Microsoft Dynamics 365 CRM
Experience with one or more Dynamics 365 modules:
- Customer Service
- Sales
- Field Service
- Customer Insights Journeys
Strong knowledge of CRM development, customization, and configuration
Hands-on experience with Microsoft Power Platform, particularly Power Apps and Power Automate
Experience integrating Dynamics 365 with other systems and applications
Experience with .NET development and familiarity with SQL Server
Strong troubleshooting and problem-solving skills
Able to work independently while actively contributing to team discussions and solutions
Willing to work onsite and on a shifting schedule

What You’ll Do

Develop, customize, and configure Microsoft Dynamics 365 CRM solutions
Translate business requirements into effective CRM solutions
Integrate CRM with external systems and platforms
Provide technical support and troubleshoot CRM issues
Collaborate with stakeholders to define requirements and project scope
Contribute to technical discussions and solution design
Stay current with Dynamics 365, Power Platform, and CRM best practices

Important Eligibility Requirement

Must be currently based in the Philippines and legally authorized to live and work in the country

PRE-SCREENING QUESTIONS:

How many years of relevant hands-on experience with Microsoft Dynamics 365 Customer Relationship Management?
Do you have hands-on experience with the Power Platform (Power Automate, Power Apps, etc)?
How much is your last drawn salary?
How much is your salary expectation?
Are you amenable to working on an onsite set up with a shifting schedule in Taguig?

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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