Lead Product Administration for DigiKM 2

Gratitude Inc

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1 month ago

Lead Product Administration for DigiKM 2

5-10 Year(s)

10 - 15 Thousand p.m

Manila (Ortigas, Pasig)

Job Description

Key Skills

Project management Agile SDLC product management

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Job Title: Lead Product Administrator for DigiKM 2

Work Location: Ortigas, Pasig

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Max Budget: 165,000

Headcount: 1

About the Role:

The System Administrator is responsible for managing and maintaining the organization's IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. The role involves proactive maintenance, troubleshooting, and continuous improvement of IT services.

Scope of Work/Responsibilities:

Supports the Product Manager and/or Product Delivery Manager in:

• Developing the product delivery plans, tracking progress and status against the plan, and ensuring information requested/provided is up to date.

• Reviewing and understanding the product delivery schedule to determine whether the scope will be delivered within the targets of the product, and providing recommendations to the PM/PDM for improvements.

• Managing relationship with stakeholders at all levels.

• Ensuring the product deliverables are presented in an acceptable state and that the users adopt the product(s) being delivered through adoption and change management (ACM) methodologies and in accordance with the Change Management Framework.

• Closely following up stakeholders’ action items to completion in a timely manner.

• Actively tracking risks, assumptions, issues, and dependencies, and taking preventive and corrective measures to bring the product back on-track, including the timely raising of Change Requests.

• Prepare/update weekly status reports, communications and decks for on -demand required deliverables regarding product status

• As needed, draft and work on site templates necessary for product launches, tracking and monitoring

• Coordinating and assisting in the procurement process to ensure timely acquisition of goods and services necessary for pr

Requirement and Qualification (Education & Work Experience):

Education and Work Experience

• Bachelor of Science degree in Engineering, Computer Science or related fields

• 5+ years of Product/Project Management experience demonstrated by a proven track record of success in multiple medium to large IT products (preferably related experience in software solution delivery and/or IT infrastructure/network products)

• 3+ years’ experience with SDLC (preferably with experience in using “agile” methods)

• Preferably with experience as IT product administrator or coordinator.

Technical Knowledge:

• Knowledge of both theoretical and practical aspects of product/project management, including tools and techniques.

• Demonstrated experience and expertise in planning and monitoring processes for IT capital products, involving system development, integration and implementation.

• Proven experience in product planning, risk and issue management, and people management.

• Experience with delivering knowledge/content management systems is an advantage.

• Hands-on experience in site design, communications, and creative media is an advantage.

• Experience in working with technical teams and driving initiatives/work across multiple areas from solution development perspective.

Soft Skills:

• Demonstrated great leadership skill since this role is expected to lead a team of other PA’s

• “Getting things done” attitude by following through on the assigned tasks with a great deal of autonomy while ensuring achievement of quality results

• Ability to manage competing priorities on an ongoing basis, preferably in negotiating priorities and resolving conflicts

• Strong analytical, detail-oriented, creative problem-solving, and communication skills (written and oral) with the ability to work within a diverse cultural environment.

Certification (if applicable)

• May either be PMP, PRINCE2, AgilePM, or CITPM certified

OTHERS:

• Should be amenable to work on a hybrid setup in Ortigas Pasig

• Must not be a job hopper who only works for less than a year per company

Role

Product Development Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

Production / Service Engineering / Manufacturing / Maintenance

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