INSURANCE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE

Gratitude Inc

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1 month ago

INSURANCE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE

2-5 Year(s)

15 - 20 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Customer Service

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WE’RE HIRING | INSURANCE ACCOUNT – CUSTOMER SERVICE REPRESENTATIVE

Work Setup: Onsite

Schedule: Day shift

Basic Salary

PHP 18,000 – PHP 21,000

Qualifications

Completed at least 2 years in college, OR

K–12 / Senior High School Graduate with at least 1 year BPO experience

With good communication skills

Willing to work onsite

Able to work on a day shift schedule

Key Responsibilities

Handle inbound and/or outbound customer inquiries related to insurance policies

Assist clients with policy information, billing concerns, claims follow-ups, and account updates

Provide accurate and timely information while ensuring customer satisfaction

Properly document customer interactions in the system

Escalate complex concerns to the appropriate department when necessary

Maintain compliance with company policies and insurance regulations

Recruitment Process

Virtual Process Available

Walk-In Applicants Welcome

No-show for virtual or onsite process = No further processing

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Faith Adedeji

Recruiter - Gratitude Inc

NA, nigeria

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