Healthcare Customer Support Associates | Manila

Gratitude Inc

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2 months ago

Healthcare Customer Support Associates | Manila

0-2 Year(s)

₱ 15 - ₱ 30K p.m

Manila (Makati, Pasig, Taguig, Fairview Quezon City)

Job Description

Key Skills

Customer Service Customer Management Customer Care

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We are currently hiring for a health care support associate. This position is ideal for individuals who are passionate about customer service and patient support in a healthcare setting.

Role Responsibilities:

- Handle inbound and/or outbound patient calls

- Assist patients with inquiries, concerns, and service support

- Provide accurate information based on healthcare processes and guidelines

- Ensure proper documentation of patient interactions

- Maintain professionalism and empathy in all communications

- Support overall patient satisfaction and service quality

Qualifications:

- Must have 0–2 years BPO experience only

- Candidates with more than 2 years BPO experience will not be considered

- Open to fresh graduates or candidates with experience in any local or international voice account

- Good communication skills (written and verbal)

- Strong customer service and patient care mindset

- Must be comfortable handling calls

- Willing to work on a shifting schedule

- Must be willing to work on-site in Taguig City

- Age requirement: up to 50 years old

If you meet the qualifications, kindly send your resume for processing.

Role

Customer Care Officer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Toniaballey Chimaobi

Recruiter - Gratitude Inc

NA, nigeria

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