Financial Payroll Support Specialist (Blended | Onsite)
Gratitude IncFinancial Payroll Support Specialist (Blended | Onsite)
Job Description
Key Skills
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Role Overview:
We are seeking a Financial Payroll Support Specialist to handle blended customer interactions for a financial payroll account. You will assist employees and clients with payroll inquiries, account concerns, and general support needs.
Key Responsibilities:
Handle blended (voice and non-voice) customer interactions professionally.
Assist with payroll inquiries, account concerns, and general support needs.
Resolve customer concerns efficiently while delivering a positive experience.
Document interactions accurately using company systems.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
1 year BPO experience with 6 months chat experience – required.
OR 1 year payroll experience – required.
At least a High School Graduate (both old and new curriculum) – required.
Amenable to work onsite.
Good to above communication skills.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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