EXL Pasay Hiring - Insurance CSR Voice MENDOTA Account
Job Description
Key Skills
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EXL Pasay Hiring - Insurance CSR Voice MENDOTA Account - Up to PHP 22K Package
Location: Pasay City - Onsite
Salary: Up to PHP 22,000 Package
About the Role:
Exciting opportunity for Insurance Voice Account (MENDOTA) at EXL Pasay! Earn up to PHP 22,000 package. This is an onsite role for experienced voice agents looking for a stable account.
Job Details:
Role: Insurance CSR Voice MENDOTA Account
Location: Pasay City - Onsite
Salary: Up to PHP 22,000 Package
Work Setup: Onsite
Whats in it for you:
Competitive salary package up to PHP 22,000
HMO coverage and paid leaves
Government-mandated benefits
Paid training and career development opportunities
Stable and long-term insurance account
Your Role:
Handle insurance customer inquiries via voice channel
Provide accurate information and assistance
Resolve customer concerns with empathy and professionalism
Meet quality and performance metrics
Who were looking for:
Education: At least Senior High School Graduate
Experience: Minimum 1 year BPO Voice experience required
Communication: Excellent English communication skills
Attributes: Strong customer service orientation
Work Setup: Willing to work onsite in Pasay City and on a shifting schedule
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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