Exl Alabang -CSR dayshift account

Gratitude Inc

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2 days ago

Exl Alabang -CSR dayshift account

2-32 Year(s)

20 - 25 Thousand p.m

Manila (Alabang Muntinlupa City, Pasay City, Fairview Quezon City, Ayala Alabang Muntinlupa City, NAIA Complex Pasay City)

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience BPO/ IT {BPO

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EXL Alabang – Customer Service Representative

Lightray Account

Work Setup: Onsite

Location: Plaza E Building, Northgate Cyberzone, Filinvest, Alabang

Schedule: Day shift

Experience Required:

- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience

- High School graduate with minimum 2 years BPO voice experience

- Strong English communication skills - verbal and written

- Customer service experience preferred

Compensation and Benefits:

- Competitive salary package with allowances

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Performance-based incentives and annual appraisal

- Fixed weekends off for day shift campaigns

Requirements:

- At least 18 years old

- Computer literate with good typing speed

- Willing to work onsite in Filinvest, Alabang

- Professional and customer-oriented attitude

Hiring Process:

- Initial phone screening

- Online communication and typing assessment

- Final interview onsite at EXL Alabang

- One-day hiring process for qualified candidates

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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