Gratitude Inc banner
Gratitude Inc logo

Development Team Lead Agiloft

Gratitude Inc
1577 Views
1 year ago

Development Team Lead Agiloft

3-5 Year(s)
₱ 130 - ₱ 140K p.m
Manila
Manila

Job Description

Key Skills

Agile Communication Computer science Independent Action Information technology Problem Solving Scrum Communication Skills Bachelor's Degree Communication & Interpersonal Skills Excellent verbal and written English communication skills

0 candidate(s) have already applied for this Job. Apply now

Job Title: Development Team Lead Agiloft 

Work Location: ADB Office Mandaluyong

Shift: Day shift (8am – 5pm)

Work Set-up: Hybrid (3x reporting on site per week)

Salary range: 130,000 to 140,000



Scope of Work/Responsibilities (Summary):





  • End-to-End Solution Delivery:

    Oversee design, development, configuration, testing, and deployment of Agiloft solutions.




  • Stakeholder Collaboration:

    Translate business needs into technical specifications through engagement with BAs, SMEs, and stakeholders.




  • Team & Vendor Management:

    Lead internal and external Agiloft developers, setting standards and ensuring quality.




  • Agile Project Management:

    Plan and manage sprints, timelines, and resources using Agile or hybrid approaches. Facilitate ceremonies and delivery planning.




  • Technical Leadership:

    Address complex technical issues, ensure compliance, and support integrations with other enterprise systems.




  • Solution Design & Customization:

    Create custom tables, workflows, business rules, scripts, and UI within Agiloft, ensuring scalability and security.




  • Testing & Documentation:

    Oversee system testing and maintain comprehensive technical and user documentation.




  • Training & Change Management:

    Support onboarding, training, and adoption activities to maximize ROI.




  • Monitoring & Continuous Improvement:

    Track performance, user feedback, and new technologies for ongoing platform optimization.




  • Reporting & Communication:

    Provide regular updates, manage risks, and ensure alignment with strategic objectives and ITD standards.





EDUCATION AND WORK EXPERIENCE:



• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience)

• Proven experience configuring and developing within the Agiloft platform or similar low-code/no-code enterprise platforms

• Strong understanding of business process management, workflow automation, and system integration

• Proficiency in scripting languages, APIs, and data migration techniques incl. Agiloft integration methods and template scripting. 

• Excellent communication, leadership, and stakeholder management skills

• Experience with Agile/Scrum & hybrid methodologies for at least 4 years.

• Should be amenable to work on a hybrid  set up in Mandaluyong



TECHNICAL KNOWLEDGE:

• Proven experience configuring and developing within the Agiloft platform or similar low-code/no-code enterprise platforms

• Proficiency in scripting languages, APIs, and data migration techniques incl. Agiloft integration methods and template scripting.



SOFT SKILLS:

• Strong problem-solving and analytical skills.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Commitment to continuous learning and staying current with platform updates



TOOLS/SOFTWARE:

• As per above



CERTIFICATION (if applicable)

• Agiloft academy or equivalent certification is highly desirable

Role

MIS Analyst

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Yasir Muhammad

Recruiter - Gratitude Inc

NA, nigeria

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

5 - 10 Year(s)

BPO training Training and Quality BPO Experience

₱ 90 - ₱ 165K p.m

Manila, Philippines

3 - 5 Year(s)

BPO call centre Financial Account Product Trainer.

Confidential

Manila, Philippines

1 - 19 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

Company logo

Contract Specialist

Gratitude Inc

4 - 14 Year(s)

BPO Skills

Confidential

Manila, Philippines

1 - 20 Year(s)

US Collections BPO Voice Process billing process

₱ 27 - ₱ 40K p.m

Manila, Philippines

1 - 2 Year(s)

Customer Service Technical support

₱ 15 - ₱ 20K p.m

Manila, Philippines

2 - 9 Year(s)

Call Center BPO Voice Process Call centre voice

₱ 23 - ₱ 25K p.m

Manila, Philippines

3 - 6 Year(s)

Training and Quality BPO Experience IT Service.

Confidential

Manila, Philippines

1 - 2 Year(s)

USRN Utilization Management Healthcare Trainer

₱ 55 - ₱ 60K p.m

Manila, Philippines

1 - 22 Year(s)

BPO Voice Process International Call Centre BPO Skills

₱ 20 - ₱ 23K p.m

Manila, Philippines