Deal Desk Analyst

Gratitude Inc

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2 months ago

Deal Desk Analyst

1-4 Year(s)

50 - 55 Thousand p.m

Manila (Mandaluyong)

Job Description

Key Skills

MS Dynamics CRM system MS Dynamics CRM 365 order management Salesforce CRM

1 candidate(s) have already applied for this Job. Apply now

Job title: Deal Desk Analyst

Work Schedule: Rotating Shifts

Work Arrangement: Onsite (Sheridan, Mandaluyong)

Salary Package : Up to 53k

Start date: First week of October

Headcount: 10

QUALIFICATIONS:

• Minimum of at least 12 months experience with Order Management, Operations, or Order to Cash

• Experience with complex deal structuring

• Experience in Dynamics CRM and Salesforce CRM is preferable

• College Undergraduates with at least 2 years; associate or diploma courses are accepted

• Minimum of 12 months total BPO experience

• English Proficiency of at least c1

• Should not be a job hopper who only works for less than a year per company

RECRUITMENT PROCESS: All recruitment activities will take place remotely, including phone interviews and online assessments. All endorsements must be sent to us for the clearing process and initial screening.

PRE-SCREENING QUESTIONS:

1. What is your highest educational attainment?

2. How many years of total BPO experience do you have?

3. Do you have experience with Order Management, Operations or Order to Cash? How many months/ years?

4. Do you have experience in Dynamics CRM and Salesforce CRM?

6. How much is your last drawn/ current salary?

7. How much is your salary expectation and is it negotiable?

8. When are you available to start

Role

Customer Service Analyst

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

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