Customer service specialist

Gratitude Inc

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1 hour ago

Customer service specialist

0-3 Year(s)

Davao (Davao del Norte, Davao Oriental, Davao Occidental, Santo Tomas)

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Job Description

Key Skills

Communication Skills BPO Skills typing skills

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Corporate Account Manager – Retail, Airline, Telco & Healthcare Accounts

Job Description:

Manage and grow strategic corporate accounts across Retail, Airline, Telecommunications, and Healthcare sectors.

Build strong relationships with key stakeholders and decision-makers.

Identify new business opportunities and drive revenue growth.

Coordinate with internal teams to deliver solutions that meet client requirements.

Monitor account performance, customer satisfaction, and contract renewals.

Prepare business reviews, forecasts, and sales reports.

Ensure timely resolution of customer issues and escalations.

Achieve assigned sales and account management targets.

Requirements:

Bachelor's degree in Business, Marketing, or related field.

3+ years of experience in Corporate Sales or Account Management.

Excellent communication, negotiation, and relationship management skills.

Experience handling enterprise clients across multiple industries is an advantage.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ahmed Lekan Lukmon

Recruiter - Gratitude Inc

NA, nigeria

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20 - 25 Thousand p.m

Davao, Philippines

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