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Customer Service Representative (Call center Agent)

Gratitude Inc
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5 days ago

Customer Service Representative (Call center Agent)

0-1 Year(s)
Manila (Alabang Muntinlupa City, Ayala Alabang Muntinlupa City)
Manila (Alabang Muntinlupa City, Ayala Alabang Muntinlupa City)

Job Description

Key Skills

Customer Service Training skills General customer service Excellent Communication, Customer Service and Empathy Skills

0 candidate(s) have already applied for this Job. Apply now

NOW HIRING: CUSTOMER SERVICE REPRESENTATIVE – TOP TIER TELCO ACCOUNT


Ready to level up your BPO career? Join a Top Tier Telco Account and become part of a high-performing team delivering exceptional customer service to one of the industry's leading telecommunications providers.

What You'll Do:

Assist customers with account, service, and billing inquiries

Resolve concerns efficiently while delivering excellent customer experiences

Build customer satisfaction through clear and professional communication

Qualifications:

At least Senior High School Graduate

Experienced BPO professionals only (Minimum 6 months BPO experience required)

Strong communication and problem-solving skills

Customer-focused and goal-oriented

Salary & Benefits:

Salary Package: Competitive

Performance Bonus on top of your salary

Why Join Us?

  • Competitive salary package

  • Performance-based incentives

  • Career growth and development opportunities

  • Be part of a leading telecommunications account


Take your experience to the next level—apply today and start your journey with a Top Tier Telco Account




Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Rosemary Acorhma

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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