Customer Retention Specialist – Inside Sales & Renewals
Gratitude IncCustomer Retention Specialist – Inside Sales & Renewals
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Our customer base is growing, and we need a talented Retention Specialist to help us keep them happy! You will leverage your inside sales expertise and CRM data to proactively connect with existing clients, handle renewals, and solve problems before they lead to churn.
What you need to bring:
A college degree.
At least 2 years of proven success in a retention, renewal, or inside sales role.
Hands-on experience navigating CRM software (e.g., HubSpot, Salesforce).
Location: Alabang Muntinlupa city.
Ready to start ASAP, drop your resume for processing.
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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