Customer care support

Gratitude Inc

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3 months ago

Customer care support

1-2 Year(s)

Manila

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Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service Customer oriented

174 candidate(s) have already applied for this Job. Apply now

Project Motor - at least 2nd year college completed - at least 1 year banking, finance, or credit card collections for UK client Project Wheel - at least 2nd year college completed - 1 to 2 years of US or UK financial banking account experience in a contact center environment Project Trinity - Old HS Diploma is acceptable - must have overall 2 years call center experience + at least 6 months collections experience WORK ON SITE ONSITE PROCESS ONLY. ENDORSE IN SAP THEN INVITE TO WALK IN (CANDIDATE SHOULD BE AWARE OF JOB CODE AND AGENCY GRATITUDE AS THIS WILL BE ASKED BEFORE ENTERING THE HUB) Wipro Recruitment Hub: Cyberpod 1 Eton Centris Brgy Pinyahan, Quezon Ave Quezon City Schedule: Monday to Friday 1pm-5pm only FOR WALK IN CANDIDATES, FOLLOW THE SCHEDULE BELOW BASED ON WHAT PROJECT CANDIDATE WAS ENDORSED TO: Project Wheel – 9:00 AM-12:00 PM Project Market – 12:00-3:00 PM Project Motor – 3:00-6:00 PM

Role

Customer Care Officer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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