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CSR voice -Accenture Alabang

Gratitude Inc
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1 day ago

CSR voice -Accenture Alabang

1-13 Year(s)
₱ 23 - ₱ 27K p.m
NA
NA

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre Healthcare Insurance financial, BPO Experience

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Job Title: Customer Service Associate  

Company: Accenture  

Location: Alabang, Philippines  

Work Setup: Onsite  

Work Schedule: Shifting Schedule  

Employment Type: Full-Time  

Salary: 27,000 PHP Package  

Start Date: ASAP  


Role Overview:  

We are looking for Customer Service Associates to join Accenture Alabang for Insurance/Health and General accounts.


Open Positions:


1. Customer Service Associate - Insurance/Health Account


Qualifications:  

- Education: College graduate, Associate degree graduate, or 2 years college completed  

- Experience: 1 year experience in Insurance, Healthcare, or Financial accounts  

- Willing to work onsite in Accenture Alabang offices  

- Willing to work on shifting schedule  


2. Customer Service Associate - General Account


Qualifications:  

- Education: Completed 1st year of college  

- Experience: At least 6 months  

- Willing to work onsite in Accenture Alabang offices  


Key Responsibilities:  

- Handle inbound and outbound customer inquiries  

- Provide excellent customer service and support  

- Resolve customer issues and ensure customer satisfaction  

- Meet performance metrics and quality standards  

- Work collaboratively with team members  



Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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500+ Posts

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