CSR Openings – Insurance Brokerage Account
Gratitude IncCSR Openings – Insurance Brokerage Account
Job Description
Key Skills
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Position: Customer Service Representative – Insurance Brokerage Account
We are seeking customer-focused and detail-oriented professionals to join our Insurance Brokerage Support team. The role involves assisting clients with policy inquiries, account updates, claims coordination, and general customer support while ensuring a high level of service excellence.
Key Responsibilities:
• Handle inbound and outbound customer interactions professionally
• Assist clients with insurance policy information and account concerns
• Process account updates, documentation, and service requests
• Coordinate with internal departments and insurance providers
• Maintain accurate customer records and confidentiality standards
• Deliver excellent customer experience and timely issue resolution.
Qualifications
> College graduate with at least 12 months of BPO experience; or
> Completed at least 2 years in college with a minimum of 18 months BPO experience
> Solid background in insurance brokerage is required for SME level only.
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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