CSR - Insurance & Healthcare / Chat Blended - Concentrix San Lazaro
Gratitude IncCSR - Insurance & Healthcare / Chat Blended - Concentrix San Lazaro
Job Description
Key Skills
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CSR - Insurance & Healthcare / Chat Blended - Concentrix San Lazaro Onsite - Up to PHP 25.5K
Company: Concentrix
Location: San Lazaro, Manila - Onsite
Industry: BPO / Customer Service
Setup: Work Onsite - Full Time
Salary: PHP 22,000 - PHP 25,500
Overview:
Concentrix San Lazaro is hiring Customer Service Representatives for multiple accounts including Insurance, Healthcare, and Chat Blended. Open to candidates with at least 6 months BPO experience. Earn up to PHP 25,500 with stable onsite work in Manila.
Role: Customer Service Representative
Accounts: Insurance / Healthcare / Chat Blended
Key Responsibilities:
- Provide customer support for Insurance and Healthcare accounts
- Handle customer inquiries via phone and chat blended channels
- Deliver excellent customer service and resolve concerns efficiently
- Meet performance metrics and maintain high customer satisfaction
Qualifications:
- High School Graduate, Senior High School Graduate, or College Graduate
- At least 6 months BPO experience required
- Must have diploma available upon selection
- Must have all Certificates of Employment (COE) available
- Willing to work onsite in San Lazaro, Manila
Benefits:
- Competitive salary package of PHP 22,000 to PHP 25,500
- Multiple account options to match your skills
- Work onsite at Concentrix San Lazaro
- Opportunity to grow with Concentrix, a leading BPO company
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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