CSR Auto Insurance Account -EXL MOA

Gratitude Inc

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4 weeks ago

CSR Auto Insurance Account -EXL MOA

1-21 Year(s)

₱ 25 - ₱ 30K p.m

Manila (Makati, Pasay City, Taguig, Ayala Alabang Muntinlupa City, NAIA Complex Pasay City)

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience INSURANCE CLAIM

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EXL Mall of Asia – Customer Service Representative

Sunshine Account

Work Setup: Onsite

Location: One E-Com Center, Mall of Asia Complex, Pasay City

Experience Required:

- Senior High School graduate or higher

- Minimum 1 year BPO voice experience required

- Auto insurance background preferred: 1 year claims/underwriting experience

- valid Driver’s License

- English proficiency: Upper Intermediate to Advanced level required

Compensation and Benefits:

- Competitive salary package with allowances

- Night differential and holiday pay

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and service incentive leaves

- Performance-based incentives and annual appraisal

- Shuttle service for select routes

Requirements:

- At least 18 years old

- Good English communication skills - verbal and written

- Computer literate with navigation skills

- Willing to work onsite in MOA, Pasay

- Amenable to shifting schedules and weekends

Hiring Process:

- Initial phone screening

- Online language and typing assessment

- Final interview onsite at EXL One E-Com

- Fast-track hiring for qualified candidates

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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