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CRM Technical Lead

Gratitude Inc
287 Views
2 weeks ago

CRM Technical Lead

5-6 Year(s)
₱ 150 - ₱ 200K p.m
Manila (Eastwood quezon city)
Manila (Eastwood quezon city)

Job Description

Key Skills

C# HTML JavaScript Jquery JSON SOAP/REST Microsoft Dynamics CRM 365 Object Oriented Programming (OOP)

46 candidate(s) have already applied for this Job. Apply now

Hiring: CRM Lead

Location: Eton Centris, Quezon Avenue, Quezon City, Philippines
Work Setup: Hybrid (3–4 Days Onsite, Remaining Day(s) Work From Home)
Work Shift: Night Shift / Graveyard Shift
Experience: 5+ Years
Start Date: TBD

Job Responsibilities:

  • Design, develop, and maintain solutions on Microsoft Dynamics CRM 365.

  • Analyze business requirements and define functional specifications with client stakeholders.

  • Deliver software enhancements, defect fixes, minor projects, and integrations within the CRM platform.

  • Configure and customize Microsoft Dynamics CRM 365 based on business needs.

  • Design and implement scalable, user-centric CRM solutions.

  • Develop and maintain integrations with external systems and APIs.

  • Lead and mentor development teams while coordinating with offshore teams.

  • Participate in Agile development processes and deliver projects within timelines.

  • Collaborate with clients and internal teams to ensure successful project delivery.

Required Qualifications:

  • Bachelor's degree in any relevant field.

  • Minimum 5 years of experience with Microsoft Dynamics CRM 365 configuration and customization.

  • Strong knowledge of Microsoft Dynamics CRM 365.

  • Good understanding of Object-Oriented Programming (OOP).

  • Experience with REST/SOAP APIs and SOA architecture.

  • Strong programming skills in C#, HTML, JavaScript, jQuery, JSON, and asynchronous programming.

  • Experience with Azure tools and technologies.

  • Strong experience with Microsoft Power Platform, including Power Automate, Canvas Apps, and Model-Driven Apps.

  • Good understanding of SSRS, CRM reporting, and Dynamics CRM integrations.

  • Excellent analytical, communication, and problem-solving skills.

  • Experience leading development teams and working with offshore teams.

Preferred Skills:

  • Microsoft Dynamics CE certification.

  • Experience with ASP.NET MVC.

  • Knowledge of XML, HTML5, SharePoint, SSIS, SSRS, MVC, and web services.

Important Notes:

  • Client currently prefers Filipino applicants due to urgent hiring requirements.

  • Candidates with frequent job changes will not be considered.

  • Present or former Wipro employees are not eligible.

Recruitment Process:

  • Paper Screening

  • L1 Interview

  • L2 Interview (if required)

  • Technical Assessment / Final Interview

Questionnaire Link: https://myglit.com/lateral/cref/d1963f7440

Note: Filling out the questionnaire form is mandatory. Profiles submitted without the completed questionnaire will not be considered.



Role

Team Leader -Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

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