Client Services Manager
Gratitude IncClient Services Manager
Job Description
Key Skills
19 candidate(s) have already applied for this Job. Apply now
Description: Manage client service operations and maintain strong relationships with clients to ensure satisfaction and service quality. Lead and support client service teams, monitor performance and service-level metrics, provide coaching and feedback, and resolve operational issues. Work closely with clients and internal teams to understand business requirements, improve processes, and ensure contractual and service expectations are met. Identify opportunities for continuous improvement while maintaining compliance with company policies and client requirements.
Role
Client Services
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Assistant Training Manager
Gratitude Inc3 - 6 Year(s)
Confidential
Manila, Philippines
Marketing Operations Manager
Gratitude Inc4 - 7 Year(s)
₱ 120 - ₱ 130K p.m
Manila, Philippines
Operations Assistant Manager – Helpdesk Customer Support
Gratitude Inc2 - 4 Year(s)
₱ 45 - ₱ 65K p.m
Manila, Philippines
Operational Technology (OT) Specialist/Team Lead
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
USRN CLINICAL ANALYST | WORK AT HOME | QUEZON CITY
Gratitude Inc1 - 20 Year(s)
₱ 50 - ₱ 60K p.m
Manila, Philippines
CSR voice -Accenture Alabang
Gratitude Inc1 - 13 Year(s)
₱ 23 - ₱ 27K p.m
Manila, Philippines
Business Process Designer - Oracle Cloud Cost Management
Gratitude Inc1 - 2 Year(s)
₱ 80 - ₱ 120K p.m
Manila, Philippines
Travel Consultant 25k
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Data Platform Engineer - Salesforce CRM Analytics
Gratitude Inc3 - 4 Year(s)
Confidential
Manila, Philippines
PREMIUM CUSTOMER SUPPORT REPRESENTATIVE
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines