C&I Data Analyst

Gratitude Inc

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4 hours ago

C&I Data Analyst

3-4 Year(s)

75 - 100 Thousand p.m

Manila (Eastwood quezon city)

Job Description

Key Skills

Data Analysis SQL Power Query data modelling DAX Formulas

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Job Description :

The Data Analyst will be a key expert advisor to the business, unlocking the value of C&I data through the provision of accurate and timely information to support the decisions our people make every day. The role will focus on developing robust reporting, providing analytical insights, and enhancing data driven decision making across the organization. Strong SQL and Power BI capabilities are essential to succeed in this role.

Key Accountabilities:

Support the development and delivery of data and insights contributing to C&I growth, operational efficiency, and enabling data-informed decision making.
Proactively identify and take ownership of data issues impacting business processes and reports and implement solutions & controls to resolve issues and improve quality and integrity of data.
Scope and develop new or improved reports/dashboards for the business to effectively determine key customer insights and potential financial opportunity
Advance organizational skills and attention to detail
Consistent plans in a collaborative manner, ensuring stakeholder input is obtained with sufficient lead time to support delivery outcomes
Consistently takes end to end ownership of initiative delivery, being across the detail of deliverables produced by self and others Data and Reporting
Design, develop and maintain automated dashboards and reports in Power BI.
Build and optimize SQL queries, stored procedures, and data models to ensure data accuracy and performance.
Develop data pipelines and workflows to support reporting needs and ensure timely data refreshes
Maintain documentation for all reporting assets and data processes.
Proactive Insights:
Support the team in generating actionable insights and recommendations for stakeholders across the energy value chain (strategy , sales, pricing, customer, operations) Business Engagement:
Partner with stakeholders to understand reporting requirements and translate them into technical solutions.
Present insights clearly through visualization, data storytelling, and concise summaries

Support the adoption of self-service analytics across the organization.
Data and Quality & Governance:
Ensure data accuracy, consistency, and timelines across all reporting assets.
Contribute to data governance practices and continuous improvement of data processes using AI.
Support the identification and resolution of data quality issues.

Requirements:
Proven experience in a data reporting or analytics role – ideally within the energy, utilities, or similar complex industry.
Strong SQL skills
Demonstrated experience developing enterprise -grade dashboards in Power BI (DAX, Power Query, data modelling).
Ability to interpret and analyze complex datasets and translate findings into clear insights.
Strong problem-solving skills and attention to detail.
Excellent communication skills, both written and verbal
Ability to manage multiple priorities and deliver high quality outputs within tight
timelines

Qualifications
- Bachelor’s degree (mandatory)
- At least 3 years of relevant experience in data analysis, reporting, or business intelligence
- Advanced SQL skills and strong proficiency in Power BI
- Experience handling and analyzing large datasets
- Ability to integrate data sources, build dashboards, and generate reports
- Capable of providing data insights and analysis to support decision-making
- Energy or utilities industry experience is preferred, particularly in electricity or gas (not limited to solar)

Role

Data Entry Specialist

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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