Call Center Associate
Gratitude IncCall Center Associate
Job Description
Key Skills
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Requirements:
At least 6 months of call center/BPO experience
At least Senior High School graduate
Excellent verbal and written communication skills
Customer-oriented and professional
Willing to work shifting schedules, weekends, and holidays
Basic computer skills
Responsibilities:
Handle customer inquiries through phone, chat, or other channels
Provide accurate information and effective solutions
Resolve customer concerns professionally
Maintain a positive customer experience
Document customer interactions accurately
Role
Billing Agent
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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