Bpo Customer Support Representative (Healthcare) in Cubao and Taguig location
Gratitude IncBpo Customer Support Representative (Healthcare) in Cubao and Taguig location
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Healthcare Customer Support Representative (BPO)
Location: Cubao, Boni and Taguig (Work from Office/Flexible Shifts)
Employment Type: Full-Time
About the Role
We are seeking a compassionate and dedicated Customer Support Representative to join our healthcare BPO team. You will be the first point of contact for patients, providers, and health plan members — delivering world-class service, resolving inquiries, and ensuring a smooth support experience.
Key Responsibilities·
Handle inbound/outbound customer support calls, emails, and chats related to healthcare services.· ·
Assist patients/members with appointment scheduling, benefits explanation, claim status, billing queries, and eligibility checks.· ·
Provide accurate information regarding procedures, coverage, and healthcare policies.· ·
Document customer interactions clearly in CRM systems.· ·
Escalate complex issues to supervisors when necessary.· ·
Maintain HIPAA/privacy standards and confidentiality of medical information.
·
Skills & Qualifications
·
Excellent communication (English) — verbal and written.
· ·
Customer-first mindset with strong problem solving skills.·
·
Prior experience in healthcare support or BPO environment is preferred.
· ·· ·
Basic computer & CRM proficiency.
· ·
Ability to handle sensitive and emotional conversations with empathy.
·
Eligibility:
• Minimum 2 years college Completed
• Good English communication skills
• 1 year Bpo Experience candidates welcome
• Customer handling skills preferred
Salary: Attractive package + Incentives
Contact / Apply: [Email]
Apply now & start your career in the Healthcare BPO sector!
#BPOCareers #TravelJobsPH #AirlineJobsPH #FreshGradWelcome #ApplyNa #CallCenterJobs #TaguigJobs #WorkOnsitePH #BPOHiring #JobOpeningPH #NowHiringPH #TaglishPost #JobGoals #HealthcareJobs #NewbieFriendly #ApplyNowPH #CebuHiring #TaguigHiring #BPOFamily #CallCenterJobs #HiringNaPH #WorkWithUs #BPOCareer2026 #FreshGradOpportunity #GratitudeJobs
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Senior Clients Service Agent - Financial Account
Gratitude Inc2 - 5 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Japanese Tech Bllingual-Java Spring Boot
Gratitude Inc1 - 5 Year(s)
50 - 80 Thousand p.m
Manila, Philippines
MASSIVE HIRING AT BGC TAGUIG
Gratitude Inc0 - 9 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
Clinical Team Manager
Gratitude Inc5 - 7 Year(s)
Confidential
Manila, Philippines
Vice President - Fund Accounting Trades
Gratitude Inc10 - 15 Year(s)
Confidential
Manila, Philippines
SPANISH TEAM LEADER
TCS | TATA Consultancy Services | LATERAL3 - 20 Year(s)
Confidential
Manila, Philippines
CSR -Rider support Account COGNIZANT COMPANY
Gratitude Inc2 - 29 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Assistant Manager-Operations (Spanish Bilingual)
Gratitude Inc3 - 5 Year(s)
50 - 60 Thousand p.m
Manila, Philippines
Multilingual Service Desk Agent Norwegian
Gratitude Inc2 - 10 Year(s)
70 - 80 Thousand p.m
Manila, Philippines