BPO Customer Support Executive (Telecom) in Davao Location
Gratitude IncBPO Customer Support Executive (Telecom) in Davao Location
Job Description
Key Skills
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Hiring: BPO Customer Support Executive (Telecom)
Position: Customer Support Executive – Telecom
Location: (Davao / Work-from-Office)
Employment Type: Full-Time
Industry: BPO / Telecommunications
Salary: (Insert Range) + Incentives
About the Role
We are seeking enthusiastic and customer-focused individuals to join our telecom support team. You’ll be the first point of contact for customers, helping them resolve queries and ensuring a great experience with our telecom services.
Key Responsibilities
Handle inbound customer calls and support tickets
Assist customers with billing, service activation, plan changes, technical issues
Provide accurate information about products, offers, and network issues
Troubleshoot basic connectivity and device problems
Log and track customer interactions using CRM systems
Ensure quick and satisfactory resolution of customer concerns
Escalate complex issues to the relevant department
Who We’re Looking For
Excellent communication in English (additional languages a plus)
Strong listening skills and patience
Basic computer skills and ability to use CRM tools
Friendly, professional, and solution-oriented attitude
Ability to work shifts (if required)
Qualifications
Open to all education level
With or without BPO experience
Must be willing to work on site and shifting schedules
• Prior BPO experience in telecom or customer support is a plus (but not mandatory)
What We Offer
Competitive pay + performance incentives
Training & career growth opportunities
Friendly and supportive work environment
Flexible shift options (if applicable)
How to Apply
Contact / Apply: [Email]
Limited openings – Apply now!
#BPOCareers #TravelJobsPH #AirlineJobsPH #FreshGradWelcome #ApplyNa #CallCenterJobs #TaguigJobs #WorkOnsitePH #BPOHiring #JobOpeningPH #NowHiringPH #TaglishPost #JobGoals #HealthcareJobs #NewbieFriendly #ApplyNowPH #CebuHiring #TaguigHiring #BPOFamily #CallCenterJobs #HiringNaPH #WorkWithUs #BPOCareer2026 #FreshGradOpportunity #Tellecom #davao #GratitudeJobs
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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