Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV

Gratitude Inc

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1 week ago

Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV

0-12 Year(s)

₱ 70 - ₱ 80.15K p.m

Job Description

Key Skills

Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

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Job Title: Bilingual Job: Vietnamese CSR - Philippines - Hybrid/Onsite | With TRV

Company: Confidential

Work Location: Philippines - Hybrid / Onsite

Salary: Competitive Package + Premium Bilingual Pay

Industry: BPO / Bilingual

About the Role:

We are urgently hiring Vietnamese Bilingual CSRs to support our Vietnamese-speaking customers! Premium pay for bilingual skills - fresh graduates are welcome to apply!

Job Details:

Role: Vietnamese Bilingual CSR

Location: Philippines - Hybrid / Onsite (depends on site)

Work Setup: Shifting / Onsite

What is in it for you:

Competitive salary package + incentives - Premium pay for Vietnamese language skills

Supportive and collaborative work culture with complete training provided

Opportunity to work on meaningful customer and business solutions - Grow your career

Your Role:

Support customers in Vietnamese and English through phone, chat, and email

Assist with inquiries, billing concerns, service requests, and account-related issues

Provide excellent customer experience and resolve issues efficiently

Accurately document all customer interactions in company systems

Collaborate with internal teams to deliver customer-focused solutions

Meet targets for quality, productivity, and customer satisfaction

Who we are looking for:

Language: Native or fluent in Vietnamese with strong professional communication skills

English: Conversational English - Training and systems are in English

Experience: No BPO experience required - Fresh graduates are welcome to apply

Advantage: Experience in Collections or Order-to-Cash (O2C) is a plus but not required

Eligibility: Must be eligible to work in the Philippines

Visa: Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Skills Needed:

Customer service oriented with attention to detail

Strong communication, problem-solving, and time-management skills

Able to work collaboratively in a fast-paced environment

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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