Bilingual CSR - Vietnamese Speaker - High Pay + Incentives

Gratitude Inc

14 Views

22 hours ago

Bilingual CSR - Vietnamese Speaker - High Pay + Incentives

0-12 Year(s)

₱ 70 - ₱ 80.15K p.m

Job Description

Key Skills

Vietnamese Fluent in Vietnamese and English Order to Cash Vietnamese Language

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Bilingual CSR - Vietnamese Speaker - High Pay + Incentives - Hybrid Setup

Company: Confidential

Location: Philippines - Hybrid / Onsite

Industry: BPO / Bilingual - Vietnamese

Setup: Hybrid / Onsite - Shifting Schedule

Type: Full-Time - Multiple Vacancies - Urgent Hiring

Salary: Competitive Package + Premium Bilingual Pay + Incentives

Overview:

Urgent hiring for Vietnamese speakers in the Philippines! We are looking for Vietnamese Language Specialists to support Vietnamese-speaking customers. Earn premium bilingual pay plus incentives with complete training provided. No BPO experience required - fresh graduates welcome.

Role: Vietnamese Language Specialist / Vietnamese Bilingual CSR

Account: Vietnamese Bilingual Support

Key Responsibilities:

- Provide support to Vietnamese-speaking customers via phone, chat, and email channels

- Communicate in both Vietnamese and English professionally

- Assist with billing, service requests, and account information inquiries

- Deliver excellent customer experience and resolve issues efficiently

- Accurately document all customer interactions in company systems

- Collaborate with internal teams to deliver customer-focused solutions

- Meet quality, productivity, and customer satisfaction targets

Qualifications:

- Native or fluent in Vietnamese with strong professional communication skills

- Good conversational English skills - training and systems are in English

- No BPO experience required - fresh graduates welcome

- Experience in Collections or knowledge of Order-to-Cash (O2C) process is a plus but not required

- Customer service oriented with attention to detail

- Strong communication, problem-solving, and time-management skills

- Able to work collaboratively in fast-paced environment

- Must be eligible to work in the Philippines

- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply

Salary and Benefits:

- Competitive salary package plus incentives

- Premium pay for Vietnamese language skills

- Supportive and collaborative work culture

- Complete training provided

- Career growth opportunities

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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