Assistant Operations Manager - Insurance ( BPO)

Gratitude Inc

22 Views

10 hours ago

Assistant Operations Manager - Insurance ( BPO)

2-12 Year(s)

65 - 75 Thousand p.m

Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Accounts Management Bachelor's Degree BPO Experience is a must Contact Center Technology Leadership & Management Skills Banking/Financial/Billing/Insurance experience Team Management and Supervisory Services Proficiency in MS Office, QA tools, and CRM/contact center systems. Contact Center.

0 candidate(s) have already applied for this Job. Apply now

Job Title: Assistant Operations Manager - Insurance (BPO)

Salary: 65000php -75000php

Work location/Set up: Onsite at Alabang

Shift Schedule: Graveyard Shift ( Night Shift)

Start date: February 13

Qualifications :

•Bachelor’s degree preferred; equivalent work experience accepted.

•At least 2 years of pure insurance experience (billing, account management, or policy servicing).

•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership/supervisory role.

•Strong knowledge of insurance billing processes and ECC account management.

•Excellent analytical, communication, and documentation skills.

•Proficiency in MS Office, QA tools, and CRM/contact center systems.

•Detail-oriented with the ability to identify trends and recommend solutions.

•Must have prior BPO experience.

Role

Operations Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Munachimso Dike

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details