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Assistant Manager Operations - Spanish Bilingual

Gratitude Inc
263 Views
21 hours ago

Assistant Manager Operations - Spanish Bilingual

4-5 Year(s)
50 - 60 Thousand p.m
Manila (Bridgetown quezon City)
Manila (Bridgetown quezon City)

Job Description

Key Skills

Team Leader Spanish Speaker Client Engagement & Relationship Excellent Communication

1 candidate(s) have already applied for this Job. Apply now

Job title: Assistant Manager-Operations (Spanish Bilingual)



Campaign: Banking & Financial Services



Location: Bridgetowne, Quezon City



Salary: 60,000.00



Shift: Nigh Shift



Target Start Date: ASAP



 



Qualifications:



• 3 years exp as a Spanish Bilingual Supervisor in the BPO with 3 years of CS background  Financial /Mortgage experience is a plus.



• Excellent Communication Skills. 



• Should be fluent in Spanish and must have Spanish certification for at least an intermediate level.



• Great People Management skills with proven record in critical and analytical thinking.



• Experience in client engagement.                                       



• Amenable to US shift timings. 



• Amenable to work onsite in Quezon City.



 



Other Details:



Lead a team of bilingual (English and Spanish) associates. Promoting mortgage products, continually engaging with a pipeline of customers and help them retain their home via servicing and collection efforts, while maintaining compliance with current client, federal and investor guidelines



 



**must have Spanish certification for at least an intermediate level

Role

Customer Care Officer

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Assistant Manager Operations - Spanish Bilingual in Mumbai & Delhi

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