CSR - Spanish Bilingual | MOA Pasay | With PHP 100k SOB
EXL ServiceCSR - Spanish Bilingual | MOA Pasay | With PHP 100k SOB
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Roles and Responsibilities
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Respond to Spanish-speaking clients via phone, email, and chat
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Analyze and resolve issues received from the customer
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Escalate the call to the next level if necessary
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Perform other related tasks needed
Qualifications:
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1 year of Spanish bilingual BPO experience is required
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At least SHS graduate or have completed at least 2 years in college
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Must have a strong command of both Spanish and English (written & verbal)
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Willing to work onsite at EXL Mall of Asia, Pasay City
What we offer:
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Competitive Compensation Package with Retention Program Incentives, Performance Incentives
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Up to 100k Sign-On Bonus
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In-house training
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HMO on Day 1
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Dental coverage
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Personal development programs
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Meal and other allowances
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Fixed Weekends off
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Pioneer Class
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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