Customer service representative

Concentrix

847 Views

2 months ago

Customer service representative

1-2 Year(s)

₱ 10 - ₱ 15K p.m

Manila

Job Description

Key Skills

BPO Recruiter BPO Hiring

0 candidate(s) have already applied for this Job. Apply now

*WE’RE HIRING: Customer Service Representative | Concentrix Cubao*

*Voice & Gateway Tower | One-Day Hiring*

*Build Your Career with the Game-Changer in CX*

Concentrix Cubao is looking for *Customer Service Representatives* to deliver world-class support to top global brands. If you love helping people and want real career growth, this is for you.

*Your Role:*

- Take inbound calls/chats/emails from US, UK, or AU customers

- Resolve billing, tech, or product concerns with empathy + accuracy

- Document all interactions in CRM tools like Salesforce

- Meet CSAT & resolution goals — quality over speed

- Be the voice that turns a bad day into a good one

*What We’re Looking For:*

- *At least HS Grad / SHS Graduate* — fresh grads welcome

- *Good to excellent English communication skills*

- *Computer literate* + typing speed of 30 WPM preferred

- *Amenable to work onsite in Cubao, Quezon City*

- *Open to shifting schedules & night shift* for international accounts

*Nice to Have:*

- 6+ months BPO/call center experience

- Tech support or telco background

- Experience with Zendesk, Genesys, or similar tools

*What’s In It For You:*

- *₱20,000 – ₱27,000/month* basic salary + 20% night differential

- *HMO on Day 1* + 1 free dependent upon regularization

- *Allowances*: Rice, meal, transportation, clothing

- 13th month pay, performance incentives, annual increase

- Paid leaves, government-mandated benefits

- *Career growth*: 80% of our leaders were promoted from within

*Fast Application Process — Apply Today, Start Next Week:*

1. *Walk-in*: Mon-Sat, 10AM-6PM. Bring 1 valid ID + resume

3. *One-day process*: HR interview → Assessment → Ops interview → JO

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Francis Wangai

Recruiter - Concentrix

NA, kenya

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