Associate Customer Support
Gratitude IncAssociate Customer Support
Job Description
Key Skills
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We are looking for an Associate Customer Support professional to provide excellent customer service by responding to customer inquiries through phone, email, or chat. The role involves resolving customer issues, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate should have strong communication skills, problem-solving abilities, and the ability to work effectively in a fast-paced environment while meeting service quality and performance targets.
Role
Appeals Support Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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