Customer Service Representative (WFH)
Gratitude IncCustomer Service Representative (WFH)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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**Process* - Inbound customer service and partial cross-selling of credit card schemes and product offerings
*C3 *COMMS* required
**Qualification* - HSC OR GRADUATE WITH 6-month Customer Service Experience
* *DAY SHIFT ROTATIONAL* - 6.30 A.M. TO 10.30 P.M.
With 2 Rotational weeks off
**Salary*- *21K* in hand
* Interview Rounds -
*HR - AMCAT - OPS - CLIENT*
Transport - *Centralised Pick up and drop services from Thane station*
*Urgent hiring for FIS (Fidelity National Information Services)*
Handle customer queries and resolve issues.
Permanent Work From Home
Banking exp mandate 6 months
*FinTech Process
*US Voice Process
*24/7 Shifts
Week Offs: Any 2 rotational
Salary: Upto 4 LPA (27K take home)
Who can apply?
HSC/ GRADUATE + 6 months exp
Applicant must have excellent communication skills in English (Written and Verbal)
Interview rounds:
HR
Amcat - Svar 65
Typing - 20/90
Ops - Floor Ops.
This will be WAHA - System will be provided
Candidates can be hired from Malad Boundary & up to Virar and Thane Boundary
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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