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WORK FORCE MANAGER (10 YEARS CONTACT CENTRE SPACE)IN MANILA

Gratitude Inc

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3 months ago

WORK FORCE MANAGER (10 YEARS CONTACT CENTRE SPACE)IN MANILA

1-5 Year(s)

40 - 50 Thousand p.m

Manila

Manila

Job Description

Key Skills

BPO Skills BPO Operations bpo supervisor Management BPO BPO Operation manager BPO Finance BPO Sales Manager BPO HR MANAGER BPO Insurance BPO Planning HR BPO quality assurance Bpo Team leader BPO Minimum 2 years leadership role in BPO Healthcare No go - Manufacturing/HR; Preferrably from BPO Trainer/Training Experience (BPO)

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Qualifications

Bachelor’s or Graduate’s Degree in business, IT, data science, or business administration.

Negotiation abilities and time management skills.

Responsibilities:

Develop policies that impact workforce positively and work with operational staff to ensure communication of these policies and procedures are adhered to.

Execute on budget forecasts and owns the development and implementation of staffing and metric models, reporting and analysis.

Role

Manager-Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs | Jobs | WORK FORCE MANAGER (10 YEARS CONTACT CENTRE SPACE)IN MANILA in Mumbai & Delhi

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