Work Force Manager
Job Description
Key Skills
Be the first to apply for this job. Apply now
Qualifications
- Bachelor’s or Graduate’s Degree in business, IT, data science, or business administration.
- Negotiation abilities and time management skills.
- A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
- Advanced understanding of business process analysis.
- Strong command of English language and good communication skills.
Experience:
- 10+ years managing Work Force Management in the Contact Centre space.
Role
Manager-Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
0 - 10 Year(s)
Confidential
Manila, Philippines
0 - 1 Year(s)
Confidential
Manila, Philippines
Transformation Assistant Manager
Gratitude Inc2 - 3 Year(s)
50 - 55 Thousand p.m
Manila, Philippines
1 - 4 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
1 - 19 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Travel consultants
Gratitude Inc1 - 4 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Insurance Account in quezon
Gratitude Inc0 - 1 Year(s)
20 - 25 Thousand p.m
Manila, Philippines
2 - 3 Year(s)
35 - 40 Thousand p.m
Manila, Philippines
Inventory Supervisor (Accounting Inventory)
Gratitude Inc2 - 3 Year(s)
45 - 50 Thousand p.m
Manila, Philippines
0 - 2 Year(s)
Confidential
Manila, Philippines