Transformation Manager (Banking & Finance/ WFH)URGENT
Gratitude IncTransformation Manager (Banking & Finance/ WFH)URGENT
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Title: Transformation Management Manager – 2HC (1HC at least have Banking and Financial Services Experience)
Work Setup: WFH/Remote any location in PH
Shift: Night-Shift
Salary: Starts at 100k and above
Requirements:
• Open to College graduates and undergraduates with relevant work experience
• Green Belt Certified, Black Belt Trained/Certified
• Relevant experience in AI or RPA Solutions is a plus
• Knowledgeable in MS Office (Excel, Word, PowerPoint)
• Must have at least 2 years Six Sigma Experience/ Practitioner
• Must have at least 2 years of overall work experience related in Business Excellence
• With leadership experience
Job Description:
• Lead impacting transformation projects including levers like Automation/Technology, Analytics, and Process.
• Process discovery, shape and orchestrate interventions that combine data, technology, people, and process transformation.
• Lead, facilitate, and collaborate with cross-functional teams, delivering successful business outcomes
• Excellent analytical, communication, interpersonal, and presentation skills
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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