Customer Service Specialist - International Airline Account

Gratitude Inc

3797 Views

1 year ago

Customer Service Specialist - International Airline Account

0-1 Year(s)

25 - 30 Thousand p.m

Manila (Ortigas, Pasig)

Job Description

Key Skills

Analytical Customer Service Excellent verbal GDS Experience BPO Travel Account knowledge of airline policies Strong Communication Skills (Verbal and Written))

6 candidate(s) have already applied for this Job. Apply now

-Completed at least 1 year in college

-Airline experience of at least 6 months

-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).

-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)

-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.

-Strong analytical skills to identify the cause of problems & recommend solutions

-Strong verbal and written English communication skills

-Amenable to work in rotating shifts

-Can work in Ortigas Center, Pasig City

Salary package up to 30k

Virtual Recruitment: All processes will be done remotely - Phone interviews & Online assessments

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ismail Idowu

Recruiter - Gratitude Inc

NA, nigeria

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25 - 30 Thousand p.m

Manila, Philippines

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