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Customer Service  Representatives

Gratitude Inc
928 Views
3 months ago

Customer Service  Representatives

0-5 Year(s)
Cebu Central Visayas
Cebu Central Visayas

Job Description

Key Skills

Customer Relations Customer Service Customer service advisor

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Customer Service  Representatives



Key Responsibilities:




  • Communicating with customers, making outbound calls to potential customers, and following up on leads.

  • Understanding customers' needs and identifying sales opportunities.

  • Answering potential customers' questions and sending additional information per email.

  • Keeping up with product and service information and updates.

  • Creating and maintaining a database of current and potential customers.

  • Explaining and demonstrating features of products and services.

  • Staying informed about competing products and services.

  • Upselling products and services.

  • Researching and qualifying new leads.

  • Closing sales and achieving sales targets.

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Customer Service  Representatives in Mumbai & Delhi

Alfred Atemo

Recruiter - Gratitude Inc

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