CUSTOMER SERVICE REPRESENTATIVE - CITY OF DAVAO
Gratitude IncCUSTOMER SERVICE REPRESENTATIVE - CITY OF DAVAO
Job Description
Key Skills
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CUSTOMER SERVICE REPRESENTATIVE (ON-SITE) RESPONSIBILITIES:
- Provide Exceptional Customer Support Experience Through Multiple Communication Channels (Email, Phone, Chat)
- Develop An Expert Understanding Of Our Platform And How Each Customer Is Unique And Learn How To Efficiently Apply That Knowledge
- To Provide Them The Support They Need And Anticipate Future Questions Provide Cutting-Edge Service In A Friendly, Confident, And Knowledgeable Manner
- Ensuring Customer Requests Are Handled In An Appropriate And Timely Manner
QUALIFICATIONS:
- At Least Second-Year College Level,
- With 1-Year BPO Experience
- Is Preferable. Excellent English Communication Skills Good Customer Service, Multi-Tasking, And Problem-Solving Skills Experience In Receiving Inbound Calls And Performing Outbound Calls
- ABLE TO START ASAP Able To WORK ON SITE
Role
DSA/Company Representative
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Insurance Agent
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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