Sr. Manager PreProcess Training - Delivery
Gratitude IncSr. Manager PreProcess Training - Delivery
Job Description
Key Skills
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- 12-15 years of experience Training function / Has to be great at communication;
- Master Trainer for the team; internal upskill on EXL Language Assessment / Take on strategic role, decisions, interact to different business leaders, carve new path for the team, create visibility.
- Grown in the industry with 8 years of at least current manage experience handling large team and similar portfolio in EXL
- Exposure to US , UK clients and understanding of the industry
Role
Process Trainer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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