Service Desk Transformation Consultant

Gratitude Inc

622 Views

2 months ago

Service Desk Transformation Consultant

6-8 Year(s)

110 - 140 Thousand p.m

Manila (Diliman quezon city)

Job Description

Key Skills

Artificial Intelligence (AI) Automation IT SERVICE DESK Bachelor's degree in IT/ Engineering/ Data Science Bachelor’s degree in Computer Science, Information Technology, Information Systems •Bachelor’s degree in computer science, Software Engineering, or a related field. Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks

0 candidate(s) have already applied for this Job. Apply now

Position: Service Desk Transformation Consultant

• At least 6–8 years of experience in an IT Service Desk.

• Must possess at least a Bachelor’s/College Degree, preferably in IT.

• Experience in transformation and solutions for Service Desk accounts.

• Female candidates only

• Prior consulting and automation experience is required.

• Presales/solution experience is a plus.

• Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.

• Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders.

• BPO experience is required.

Role

Consultants

Timings

Flexible (Permanent)

Industry

IT-Software / Software Services

Work Mode

Hybrid

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Elizabeth Ojo

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details