Operational Lead Telco Account -CGI company

CGI INC

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2 months ago

Operational Lead Telco Account -CGI company

5-27 Year(s)

10 - 15 Thousand p.m

Manila (Eastwood quezon city, Makati, Taguig, Fairview Quezon City, Diliman quezon city)

Job Description

Key Skills

Team Leader BPO Skills BPO Operations BPO Call center good communication skills BPO/ITES Operations Head bpo supervisor bpo BPO call centre BPO Team Lead - Quality telco

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Job Description

Account: Telco

Work set up: 100% onsite in Taguig

Work shift: Night shift

Salary budget: PHP 30,000 – PHP 45,000 (plus 1 month basic salary joining bonus)

Qualifications:

• Minimum of 5 years in the BPO industry.

• Minimum of 2 years of experience in a supervisory or team lead role, in BPO, preferably in a high-volume call center environment focused on customer service delivery.

• Good communication skills.

• Willingness to work on a night-shift schedule.

• Full commitment to 100% onsite work.

• Flexibility to be assigned in McKinley, Taguig.

• Must not be a present or former employee of CGI

• Must also not a job hopper who only works for less than a year per company

Role

Team Leader

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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