EXL Services is hiring CSR – Travel Account | Cebu Site
Gratitude IncEXL Services is hiring CSR – Travel Account | Cebu Site
Job Description
Key Skills
89 candidate(s) have already applied for this Job. Apply now
Roles and Responsibilities:
As a Travel Counselor, you will answer call and inquiries of customers in accordance with standard policies and procedure.
Making changes to existing reservations (ticket reissuance & cancellations)
Providing support on any existing online bookings – air, hotel, car, rail & non-GDS changes & cancellationsUtilization of Sabre/Apollo GDS systems & other assigned tools required when completing PNR changes.
Making outbound calls to vendors and customers as required
Creating new PNRs for fresh bookingJob Qualifications:
At least senior high school graduate
With 1-year Travel Account BPO Experience
Preferably with experience using Galileo, Sabre, or Apollo
Amenable to work onsite at EXL Cebu
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Join Our Retail BPO Team – Open to Grads & BPO Starters!
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
EXL CEBU -CSR INSURANCE account
Gratitude Inc1 - 18 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
Customer Service Representative (Cebu)
Gratitude Inc1 - 3 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
CSR JOB HIRING
Gratitude Inc1 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Wipro CEBU -CSR Healthcare /Retail account
Gratitude Inc0 - 18 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
CSR/BPO
Gratitude Inc0 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
3 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Design Drafters- (Electrical Design Drafter)
Gratitude Inc3 - 4 Year(s)
55 - 70 Thousand p.m
Cebu Central Visayas, Philippines
CALL CENTRE JOB HIRING
Gratitude Inc0 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
EXL Company Moa ;Role: PHRN/Non RN Coder WFH
Gratitude Inc1 - 14 Year(s)
40 - 80 Thousand p.m
Cebu Central Visayas, Philippines