USRN/PHRN Team Leader
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: USRN/PHRN Team Leader
Shift: Night shift
Work Set-up: On-site in Bridgetowne, Quezon City
Start Date: Dec 31, 2025 / ASAP
Recruitment Process: 2 Virtual interview processes
Qualifications:
• Bachelor's Degree in Nursing with an active and valid license in PHRN or USRN
• Minimum of 1 year InterQual criteria experience
• Minimum of 2 years bedside experience as an ER or ICU nurse (Acute Care bedside experience)
• Must have experience in utilization management with a US-based insurance company or hospital
• Experience as a Team Lead or Supervisor for at least 1 year, in a similar support environment - other related roles exposed to related functions are also considered
• Experience in a hospital setting or other clinical environment/contact center setting
• Excellent verbal and written communication skills
• Strong attention to detail and case documentation practices
• Ability to manage multiple cases and meet regulatory turnaround time under pressure
• Proficient in basic Microsoft Office applications such as Word, Excel, and Outlook
• Strong clinical knowledge, particularly in medical necessity review and interpretation of clinical documentation
• Good knowledge and understanding of different healthcare insurance processes, appeals, grievances, and utilization management is preferred
• Willingness to work on-site with flexible schedules, including US hours and holidays
If you meet these qualifications and are ready to lead a dynamic team in a fast-paced healthcare environment, apply now by submitting your resume and responses to the screening questions below!
Do you have an active and valid PHRN or USRN license?
How many years of experience do you have with InterQual criteria?
How many years of bedside experience do you have as an ER or ICU nurse?
Do you have experience in utilization management with a US-based insurance company or hospital?
How many years of experience do you have as a Team Lead or Supervisor in a similar support environment?
Are you proficient in basic Microsoft Office applications such as Word, Excel, and Outlook?
Are you willing to work on-site in Bridgetowne, Quezon City, with flexible night shifts including US hours and holidays?
Role
Nursing - General Medical
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Medical Professional / Healthcare Practitioner / Technician
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Customer service Specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Senior Businesse Analyst Needed (Hybrid - Dayshift)
Gratitude Inc5 - 10 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
EXL Company Moa Site+Customer service representative
Gratitude Inc1 - 16 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
Security Operations Center Manager
Gratitude Inc10 - 12 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
Platform Architecture Lead
Gratitude Inc5 - 35 Year(s)
80 - 130 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
SPANISH BILINGUAL
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Senior SAP B1 Developer
Gratitude Inc5 - 10 Year(s)
50 - 120 Thousand p.m
Manila, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
95 - 100 Thousand p.m
Manila, Philippines

