Senoir Associate Technical Operations Engineer
Job Description
Key Skills
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Job Title: Senior Associate – Technical Operations Engineer
Work Location: Manila
Work Setup & Schedule: Onsite | Shifting | Graveyard
Salary:
PHP 85,000 (for 2–3 years of experience)
PHP 90,000 – PHP 100,000 (for 4+ years of experience)
Responsibilities:
Provide hands-on support for the runtime operation of our applications, ensuring
high availability and performance, drive Mean Time to Restore service level
targets.
Participate in incident response and root cause analysis efforts to ensure the
stability and resilience of the applications.
Collaborate with software engineering and infrastructure teams to troubleshoot
and resolve runtime issues, including performance bottlenecks, scalability
challenges, and system failures.
Contribute to the design and implementation of monitoring, alerting, and logging
solutions to proactively identify and address potential runtime issues.
Work closely with cross-functional teams to understand the application
architecture and provide input on runtime and operational requirements early in
the software development lifecycle.
Support and monitoring of software across test, integration, and production
environments using Continuous Integration and Continuous Delivery tools, e.g.,
Jenkins, etc.
Automate deployments in test or production environments using
Qualifications:
BS degree in Computer Science, Computer Engineering, other technical
discipline.
Minimum 4 years of work experience in software engineering, app support or
infrastructure operations or runtime engineering.
A working understanding of cloud infrastructure, distributed systems, and
containerization technologies, with experience in supporting critical business
applications being a plus. Cloud certification (foundation) is required, advanced
certification is a plus.
Hands-on experience in Core Java, SOAP/REST APIs, React, relational and
NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.
Experience in observability (telemetry), monitoring and logging tools, resiliency
and incident management best practices, to ensure reliability and performance of
applications in a production environment.
Solid programming and scripting skills, with hands on experience to automate
operational tasks using tools such as Python, Bash, Selenium, Linux and
Ansible.
Excellent problem-solving and troubleshooting abilities, focused on
understanding, and resolving runtime issues quickly.
Practical experience with implementation of system integration solutions, such
as, APIs and Data integration layers (Batch & Real-Time).
Experience with Continuous Integration and Continuous Delivery environment
and platforms, such as GIT, Maven, and Jenkins.
Effective communication skills with ability to explain concepts to product
managers and business partners and translate technical terms to meet business
needs. Excellent collaboration skills, with the ability to work effectively in a cross-
functional environment.
Familiarity with site reliability engineering (SRE) and non-functional requirements
(NFRs) is preferred
Role
Engineering - Software
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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