multilingual service Desk Analyst Japanese
Gratitude Incmultilingual service Desk Analyst Japanese
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Multilingual Service Desk Analyst (Japanese)
Category: Service Desk / End User Services
Work setup: Onsite in One World Square, Mckinley Hill. Taguig City
Salary: PHP 90,000 – 100,000
Employment Type: Full Time
HC: 1
Position Description:
• ​We are seeking a dedicated and enthusiastic Japanese-speaking L1 Customer Support Agent to join our growing team.
• The L1 Customer Support Agent will be responsible for providing exceptional customer service and technical support to our clients via phone, email, and chat.
• The ideal candidate will have a passion for helping customers, strong communication skills, and a basic understanding of technical troubleshooting.​​
Qualifications:
• Can speak, read, and write in English and Japanese Language.
• Candidates must have technical support or service desk experience
• Native Japanese with PRV who don’t need a working visa residing in PH
• Non-native Japanese who is permanently residing here in PH
• Fluent in Japanese & English
• Customer Service & Support
• Detail-oriented
• Windows
• M365
• Strong communication skills
• Technical troubleshooting
• Help Desk/ IT Services
PRE-SCREENING QUESTIONS:
1. What active visa do you have in the Philippines?
2. What is your level of proficiency in speaking, reading, and writing Japanese?
3. How many years of Service Desk/ Technical support experience do you have?
4. Are you amenable to working onsite and with a shifting work schedule in Taguig?
5. How much is your last drawn and salary expectation?
Role
Any Other
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
SAP Japanese Bilingual Functional Consulting Manager
Gratitude Inc10 - 20 Year(s)
Confidential
Manila, Philippines
Mandarin Financial
Gratitude Inc1 - 10 Year(s)
70 - 75 Thousand p.m
Manila, Philippines
Advanced Application Engineer
Gratitude Inc6 - 7 Year(s)
Confidential
Manila, Philippines
Customer Service Representative
Gratitude Inc1 - 2 Year(s)
15 - 100 Thousand p.m
Manila, Philippines
CSR Collections Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
HIRING: Operations Supervisor – Insurance
Gratitude Inc2 - 3 Year(s)
40 - 45 Thousand p.m
Manila, Philippines
Data Solution Architect
Gratitude Inc7 - 10 Year(s)
100 - 200 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
CSR -Rider support Account COGNIZANT COMPANY
Gratitude Inc2 - 29 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines