Desktop Support Engineer
Gratitude IncDesktop Support Engineer
Job Description
Key Skills
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Job title: Desktop Support Engineer
Account: Support
Work set up: Onsite at Cebu City
Work shift: Shifting Schedules
Salary: Up to 43K package
Start date: ASAP
Qualifications:
• 2nd year completed/College Grad
• 5 years relevant experience with networking/firewall
• With at least 2 years of leadership experience
• Cisco Certification / Security Certification for Palo Alto, Checkpoint, FortiGate Firewall - preferred but not required
Recruitment Process:
Initial Interview: Karina
First-level Ops Interview: via MS Teams
Technical Interview: via MS Teams
Pre-screening Notes:
1. How many years of relevant experience you have with networking/firewall?
2. Do you have experience in leadership?
3. Do you have Any certification from your previous relevant experience? If yes, What are those?
4. How much is your last drawn salary?
5. How much is your salary expectation?
6. Are you amenable to work onsite in Cebu with a shifting schedule?
7. When are you available to start once hired?
Role
Infrastructure & Technology Manager
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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