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Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong

Gratitude Inc
506 Views
2 months ago

Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong

0-1 Year(s)
2 - 3 Thousand p.m
Johor
Johor

Job Description

Key Skills

Customer Service Proficient in English Mandarin & Cantonese

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Job Title: Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong



Work shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)

Working days: 6

Location: Johor Bahru (Onsite)

Shuttle service provided: Yes

Salary: 3,200 MYR Basic + 1,000 MYR Allowance



Qualifications: 18 years old, completed with SPM, UEC, and IGCSE certificates.



Language Proficiency: Traditional Mandarin, Cantonese & English



Job Description:

-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-Proficient in computer typing skills

-Ability to handle multiple tasks in a fast-paced environment.

-Good computer literacy



Interview Mode: Walk in (Virtual interview is acceptable for Outstation candidates)

Role

Customer Service Executive

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Customer Service Executive (Mandarin + Cantonese + English) E-Hailing Hong Kong in Mumbai & Delhi

Yasir Muhammad

Recruiter - Gratitude Inc

NA, nigeria

2+ Followers

500+ Posts

Interview Tips

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