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MyGlit Jobs |  Jobs |   Google Workspace Subject Matter Expert (GWS SME) in Mumbai & Delhi

Google Workspace Subject Matter Expert (GWS SME)

Gratitude Inc
7 Views
6 hours ago

Google Workspace Subject Matter Expert (GWS SME)

4-6 Year(s)
65 - 75 Thousand p.m
Chennai
Chennai

Job Description

Key Skills

International BPO BPO international voice account experience Excellent written and oral communications skills Excellent Customer Service Excellent communication skills and fluency in English Google Workspace Google Workspace Admin Google Workspace Billing Google Workspace Mail AGWA

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Role: Google Workspace Subject Matter Expert (GWS SME)



Location: Indore OR Chennai (Work from Office)



Experience Level: Mid-Level



Salary: Up to ₹9 LPA (depending on current CTC & relevant experience)



We are hiring Google Workspace Subject Matter Experts for a leading global technology client.



Key Responsibilities & Requirements:




  • Hands-on experience as a Google Workspace Administrator

  • Strong expertise in Google Workspace Billing, user provisioning, troubleshooting, and administration

  • In-depth knowledge of Google Workspace Mail (Gmail) administration and issue resolution

  • Ability to handle escalations and act as L2/L3 support for Google Workspace-related queries

  • Excellent communication skills and customer-handling experience in an international voice process

  • Certification in Google Workspace Administrator (AGWA) is highly preferred

  • Graduation is mandatory (any stream)

  • Comfortable working in 24×7 rotational shifts and a 6-day working week



 



 

Role

Email Support Specialist

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Google Workspace Subject Matter Expert (GWS SME) in Mumbai & Delhi

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