Travel Booking Specialist – CSR (BPO)

Gratitude Inc

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3 days ago

Travel Booking Specialist – CSR (BPO)

0-2 Year(s)

25 - 30 Thousand p.m

Cebu Central Visayas (Carmen, Talisay City, Toledo City, Santa Fe, Cebu City)

Job Description

Key Skills

GDS Travel Accounts Travel Processes GDS Experience Operation Travel account BPO Travel Account GDS tool GDS tools (e.g., Amadeus, Sabre, Galileo) GDS (Amadeus, Galileo, Sabre)

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Job Title: Travel Booking Specialist – CSR

Location: Nationwide -Philippines

Employment Type: Full-time

Job Description:

Join our dynamic Travel Account team and provide world-class customer support for airline, hotel, and travel-related services. The ideal candidate will assist customers with booking management, travel updates, ticketing concerns, and other travel coordination needs.

Responsibilities:

Support customers with travel reservations and booking modifications

Process cancellations, rebookings, and refund requests

Deliver excellent customer experience across multiple communication channels

Follow company and client travel guidelines and procedures

Meet productivity and quality performance targets

Ensure accurate documentation of customer transactions

Qualifications

Highschool/Senior High School, College Undergraduate/Graduate with GDS experience (Amadeus, Apollo, Sabre)

Strong verbal and written English communication skills

Customer service or 1 year BPO experience in travel account is preferred.

Good attention to detail and organizational skills

Ability to work in a fast-paced environment

Role

Customer Service Executive -Chat

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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Cebu Central Visayas, Philippines

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