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Scheduler (Workforce Scheduler)

Gratitude Inc
34 Views
1 day ago

Scheduler (Workforce Scheduler)

1-2 Year(s)
Davao
Davao

Job Description

Key Skills

WFM tools BPO industry scheduler skills

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Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams

Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills

Answer this pre-screening question and send as a comment on the comment section.


Pre-Screening Notes

Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:

Role

Office Management

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Front Office Support / Administration /

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MyGlit Jobs |  Jobs |   Scheduler (Workforce Scheduler) in Mumbai & Delhi

Nwovu Esther Blessing

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NA, nigeria

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